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Frequently Asked Questions

1. Can you make my tree smaller/ why don’t you top trees?

If your tree is large, you may be asking about tree topping. This is not a recommended practice since it can lead to damage from stress, disease, sunscald, pests and infection which reduces the tree’s life and safety. However, our experts can complete a crown reduction which decreases the size of the crown without damaging the tree itself. Topping was also deemed an unethical practice in 1923.

2. When should I consider tree removal?

Although we always try to leave tree removal as a last resort, there may be reasons to do this. Our professional crew has the skills and equipment to remove your trees safely and efficiently.

Here are a few primary reasons to consider tree removal:
– Dead
– Hazardous without being able to mitigate
– Causing an obstruction that can’t be fixed by pruning
– Has root problems that can’t be remedied
– Needs to be removed in order for new construction.

If you’re not sure that your tree meets this criteria, our expert team can complete an evaluation and recommend the best solution.

3. What season is best for tree service?

In the spring, summer or the growing season of the tree, as it’s easiest to evaluate the tree’s health. We work year-round because different species, pruning objectives and overall healthcare will dictate what season is best for pruning. 

4. Do I need fertilization and mulch?

This is situational, every tree will grow better with appropriately applied mulch. Fertilizing isn’t cut and dry like lawn care. What is your objective when fertilizing? Are you after root, stem or crown growth? Talk to our Arborist to see where your tree will benefit.

5. What is stump grinding?

Also known as stump removal, this is a technique that’s used to remove a tree stump. It will also get rid of the roots which may extend several feet from the stump. This process requires specific equipment and an expert to do. It’s typically performed on the same day as a tree removal but can be done on current stumps as well. Elm stumps must be removed within one week of tree removal to be in accordance with the Dutch Elm Disease Protocols.

6. What should I do if I suspect that my tree has a disease or an infestation?

Your first step is to contact us for a consultation. After completing an evaluation of the tree, we’ll determine the insect or disease that may be affecting your tree. Following this, treatment options and timing of treatment will be outlined. Often times, the problem can be addressed effectively and return your tree back to its healthy state.

7. Do you do pruning?

Yes, we pride ourselves on our tree preservation care and pruning is an important part of the care. Elm pruning season is October 1st to March 31st, pruning outside this window could result in significant fines. Routine pruning is recommended for the optimal health of a tree. It works by restoring the shape and prolonging the life of a tree. It is best to leave a pruning job to professionals to avoid damaging your trees. There are many objectives and methods of pruning, let us provide you with the care your tree needs.

8. Is it true you work year-round?

Tree care is a year round full-time profession. Being dedicated to providing tree care requires year round commitment.

9. What are some questions to ask when hiring an Arborist

  1. Ask for proof of certification and verify it here. (It has been known for companies to steal ISA numbers to appear certified)
  2. Do you follow the industry standards?
  3. Can they tell you they follow the ANSI – A300 standards. If they can’t tell you what these are then don’t let them touch your trees.
  4. Ask for years experience and references.
  5. What are their specialities? Care vs. Removal
  6. Ask for WCB and Liability insurance.